Gift Receipt

El Ticket Regalo te permite enviar un pedido a la persona que desees sin que aparezca el importe y con el que puedes añadir un mensaje personalizado.

La persona que lo recibe puede realizar la devoluciones en tiendas Mayoral o en nuestra página web. El importe de los artículos devueltos se reembolsa en una Tarjeta Regalo, que se entregará físicamente si la devolución se realiza en tienda, o que se enviará por email si la devolución se realiza online.

FAQs

Ticket Regalo

How can I place an order with a Gift Receipt?

If you want to place an order as a gift, you only have to select the Gift Receipt option in the shopping cart. This option is not compatible with the use of other promotions or discount vouchers.

¿Cuál es el plazo para poder realizar una devolución?

Sí, si realizas un pedido online con Ticket Regalo acumularás el saldo de tu compra. En caso de devolución será descontado.

Can I send a message to the recipient of the order?

Yes, when you select the Gift Receipt option in the shopping cart, you can enter a brief message that will be printed on the order delivery note.

How can I know if the recipient has received the gift?

As with any other order, you can check the status of your order from your account section.

How long is the return period?

The term for any return is 30 days from the date of delivery of the order.

How does the recipient receive the refund?

Using a physical Mayoral Card. If the return is processed at a Mayoral store (only in Spain and Portugal).Through a Mayoral Card that we will be sent by email. If the return is processed through our website.

Can I receive the refund in the original payment method?

Yes, to do so, the return must be processed by the same user who placed the order.