Tips for detecting and avoiding fraudulent websites

Real or scam?

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What are fraudulent websites?

Fraudulent pages are websites designed to trick you by pretending to be Mayoral. They take advantage of sales, Black Friday and other special campaigns to attract more people.

Their main objective is to steal personal data, sensitive information or even money. These pages imitate the design, content and web address of our official website to look authentic, but they are not safe.

Whenever you shop, always do it at mayoral.com.

How do I know if it is the official Mayoral website?

Remember: the only official Mayoral website is mayoral.com.
The international versions of our official website always start with mayoral.com, followed by the symbol / and the corresponding market and language. For example: In Spain, the URL is mayoral.com/es/es.

We recommend that you pay particular attention to the advertisements you find on social media, Google, and other platforms.

Tips Before Making a Purchase

  • Make sure you’re on mayoral.com: Check that the URL is official and starts with "https". This is our security guarantee.
  • Review the legal information: Transparency is key. All our information is available on mayoral.com.
  • Examine the store's visual design: A well-organised and professional-looking website is often a sign of trustworthiness.
  • Check the security certificate: If you see a padlock next to the URL, it means the connection is secure, and your personal and payment data are protected.
  • Analyse the payment methods: We work with reliable options like bank cards and recognised platforms.
  • Be wary of overly aggressive discounts: If you see excessively low prices, carefully review all the points mentioned above, as it could be a sign of fraud.

Have You Seen Something Suspicious? Let Us Know

If you find an ad on social media or a website pretending to be Mayoral, or if you think you’ve purchased from a fraudulent site, here’s what to do:

  1. Contact your bank immediately to report the incident.
  2. Report the ad or website on the social network or search engine where you found it so they can investigate.
  3. Reach out to us through our official channels and send us the link (URL) of the ad or website along with a screenshot.
Your help is vital to protecting the entire Mayoral community and preventing others from falling victim to these scams.

Thank you for your cooperation!