
Step 1
Access your order and select the items to be returned
You will also need to select the reason for the return. Then, press "Continue".
To return an order or a gift, follow the instructions below. If you need more information, you can consult our

You will also need to select the reason for the return. Then, press "Continue".

You will find two options:
• Home collection
• Return at collection point

Select the collection address and date, and don't forget to print the return label.
The return will be collected by the agency within 24/48h
If not, contact customer service.
Free returns
30 days allowed for returns
For more information you can consult our return policy in the Purchase Guide.