If you want to place an order as a gift, you only have to select the Gift Receipt option in the shopping cart. This option is not compatible with the use of other promotions or discount vouchers.
Sí, si realizas un pedido online con ticket regalo se acumularás en tu Tarjeta Amigo el saldo de tu compra. Ese saldo será descontado en caso de devolución tanto del comprador como de la persona que ha recibido el regalo.
Yes, when you select the Gift Receipt option in the shopping cart, you can enter a brief message that will be printed on the order delivery note.
As with any other order, you can check the status of your order from your account section.
The term for any return is 30 days from the date of delivery of the order.
Using a physical Mayoral Card. If the return is processed at a Mayoral store (only in Spain and Portugal).Through a Mayoral Card that we will be sent by email. If the return is processed through our website.
Yes, to do so, the return must be processed by the same user who placed the order.
You can pay with the Mayoral Card both in Mayoral physical stores, presenting the card at the time of purchase, and in our online store, by entering the Mayoral Card number in the shopping cart.
The recipient can return the order by going to any of our physical stores (only in Spain and Portugal) or by requesting an online return from the Gift Receipt section of the website. The return must always be processed in the same country in which the order was received.
For hygiene and safety reasons, returns of bathing suits, underwear, hair accessories, earrings, costume jewelry, sunglasses, cologne or cosmetics will not be accepted.
No, only returns of items purchased on Mayoral.com can be processed online.