Returns

To return an order or a gift, follow the instructions below. If you need more information, you can check our

What do you need to return?

How do I return my order? Step-by-step guide to return your order

Step 1

Access your order and select the items to be returned

You will also need to select the reason for the return. Then, press "Continue".

Step 2

Choose your return method

Option:
• Drop-off point return

Step 2 | Option 1

UPS Drop-off Point Return

Select "Drop-off point return" and if you'd like, you can find the nearest drop-off location by entering your zip code in "Find your nearest drop-off point". You can also look it up at www.ups.com.

Check the "Receive label" option, the label will be sent to you by email (it may take a few hours; please also check your spam folder) and stick it on the package in a visible spot, with no other labels on it. Make sure to use appropriate packaging.

FAQs

Free returns

At drop-off points.

30 days for exchanges or returns

For online purchases.

For more information, please refer to our return policy in the Shopping Guide.

Returns

Return

Track my return